Loyalty & CRM

Turn first-time buyers into lifelong customers and advocates.

Comprehensive Customer Profiles
Know your customers. Our CRM captures detailed information, including contact details, purchase history, and product preferences, all tied to a single profile.
  • Purchase History: See every item a customer has ever purchased.
  • Preferred Strains/Products: Automatically tag favorite products for personalized recommendations.
  • Communication Log: Track SMS and email marketing messages sent to the customer.
  • Notes: Budtenders can add notes to profiles (e.g., "Prefers sativa-dominant hybrids").
Flexible Loyalty Programs

Design a loyalty program that fits your brand. Choose from points-based systems, punch cards, or tiered VIP levels.

Points System

Customers earn points for every dollar spent, redeemable for discounts or products.

Tiered Rewards

Create tiers (e.g., Bronze, Silver, Gold) with increasing benefits to encourage repeat business.

Integrated Marketing

Use your CRM data to send targeted marketing campaigns via SMS or email (where compliant). Filter customers based on their purchase history to announce a new drop of their favorite strain or send a special offer to customers you haven't seen in a while.

PricingAnalyticsE-commerceCRMSecurityApp Dev